{"id":246,"date":"2025-11-05T19:04:05","date_gmt":"2025-11-05T19:04:05","guid":{"rendered":"https:\/\/demandealisa.com\/?page_id=246"},"modified":"2025-11-05T23:51:43","modified_gmt":"2025-11-05T23:51:43","slug":"conditions-dactivite","status":"publish","type":"page","link":"https:\/\/demandealisa.com\/?page_id=246","title":{"rendered":"Conditions d’activit\u00e9"},"content":{"rendered":"

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Conditions d’activit\u00e9<\/a><\/h1>\n

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Nos prestations<\/h2>\n

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Nos prestations de services \u00e0 la personne<\/h3>\n

Demandealisa.com est une plateforme de services \u00e0 la personne d\u00e9clar\u00e9e conform\u00e9ment \u00e0 l\u2019article L.7232-1-1 du Code du travail.<\/p>\n

Nous proposons des prestations relevant des activit\u00e9s mentionn\u00e9es \u00e0 l\u2019article D.7231-1 du Code du travail, notamment :
En mode prestataire et mandataire :
\u2022 Entretien de la maison et travaux m\u00e9nagers
\u2022 Petits travaux de jardinage
\u2022 Prestations de petit bricolage dites \u201chomme toutes mains\u201d
\u2022 Garde d\u2019enfants \u00e0 domicile (de plus ou de moins de 3 ans selon autorisation)
\u2022 Soutien scolaire ou cours \u00e0 domicile
\u2022 Livraison de repas ou de courses \u00e0 domicile
\u2022 Collecte et livraison de linge repass\u00e9
\u2022 Accompagnement informatique et administratif \u00e0 domicile
\u2022 Assistance aux personnes \u00e2g\u00e9es, personnes handicap\u00e9es (mode mandataire)
\u2022 Conduite de v\u00e9hicule des PA\/PH (mode mandataire)
\u2022 Accompagnement des PA\/PH dans leurs d\u00e9placements (mode mandataire)<\/p>\n

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Mode d’intervention<\/h2>\n

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Nos modes d\u2019intervention<\/h3>\n

Conform\u00e9ment \u00e0 la r\u00e9glementation des services \u00e0 la personne, Demande \u00e0 Lisa propose plusieurs modes d\u2019intervention selon la nature de la prestation :<\/p>\n

    \n
  • Mode prestataire : Demande \u00e0 Lisa est l\u2019employeur de l\u2019intervenant. Le client paie une facture
    globale et b\u00e9n\u00e9ficie, le cas \u00e9ch\u00e9ant, du cr\u00e9dit d\u2019imp\u00f4t de 50 %.<\/li>\n
  • Mode mandataire : le client est l\u2019employeur de l\u2019intervenant. Demande \u00e0 Lisa agit en interm\u00e9diaire pour le recrutement et la gestion administrative.<\/li>\n<\/ul>\n

    Le mode applicable est clairement indiqu\u00e9 pour chaque prestation avant toute r\u00e9servation.<\/p>\n

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    Informations pr\u00e9contractuelles<\/h2>\n

    [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.24.3″ header_2_font=\u00a0\u00bbAmatic SC|700|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb80px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb60px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb32px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

    Informations pr\u00e9contractuelles<\/h3>\n

    Conform\u00e9ment \u00e0 l\u2019arr\u00eat\u00e9 du 17 mars 2015 relatif \u00e0 l\u2019information du consommateur sur les prestations de services \u00e0 la personne, Demande \u00e0 Lisa met \u00e0 disposition les informations suivantes :<\/p>\n

      \n
    • La liste et description des prestations propos\u00e9es (voir \u201cNos prestations\u201d)<\/li>\n
    • Le ou les modes d\u2019intervention propos\u00e9s (voir \u201cModes d\u2019intervention\u201d)<\/li>\n
    • Les tarifs et modalit\u00e9s de facturation (prix TTC, devis gratuit avant intervention)<\/li>\n
    • Les conditions d\u2019annulation et de remboursement<\/li>\n
    • Les garanties et assurances applicables<\/li>\n
    • Les modalit\u00e9s de r\u00e9clamation et de contact<\/li>\n<\/ul>\n

      Exemple de devis-type : le tarif horaire est communiqu\u00e9 avant r\u00e9servation et confirm\u00e9 dans le devis num\u00e9rique transmis au client.<\/p>\n

      Toute prestation donne lieu \u00e0 un devis gratuit, conform\u00e9ment \u00e0 la r\u00e9glementation en vigueur.<\/p>\n

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      Transparence de la plateforme<\/h2>\n

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      Conform\u00e9ment \u00e0 l\u2019article L.111-7 du Code de la consommation et \u00e0 la loi du 7 octobre 2016 pour une R\u00e9publique num\u00e9rique :<\/p>\n

        \n
      • Nature du service :<\/strong> Demande \u00e0 Lisa est une plateforme de mise en relation entre clients et
        intervenants qualifi\u00e9s pour les services \u00e0 la personne.<\/li>\n
      • Crit\u00e8res de classement :<\/strong> Les intervenants sont pr\u00e9sent\u00e9s selon leur disponibilit\u00e9, leur localisation g\u00e9ographique.<\/li>\n
      • Relations contractuelles :<\/strong> La plateforme agit selon le mode d\u2019intervention indiqu\u00e9 pour chaque prestation (prestataire, mandataire).<\/li>\n
      • R\u00e9mun\u00e9ration de la plateforme :<\/strong> La r\u00e9mun\u00e9ration de Demande \u00e0 Lisa provient des commissions au moment de la commande.<\/li>\n
      • Avis clients :<\/strong> Les avis publi\u00e9s sont v\u00e9rifi\u00e9s manuellement afin de garantir leur authenticit\u00e9.
        La transparence de notre service est un engagement essentiel de notre d\u00e9marche qualit\u00e9.<\/li>\n<\/ul>\n

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        Notre d\u00e9marche qualit\u00e9<\/h2>\n

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        Demande \u00e0 Lisa place la satisfaction de ses clients au c\u0153ur de son action.
        Nos engagements :<\/p>\n

          \n
        • S\u00e9lection rigoureuse des intervenants (comp\u00e9tences, r\u00e9f\u00e9rences, dipl\u00f4mes v\u00e9rifi\u00e9s)<\/li>\n
        • Formation continue et suivi r\u00e9gulier des prestations<\/li>\n
        • Contr\u00f4le qualit\u00e9 \u00e0 chaque \u00e9tape du parcours client<\/li>\n
        • R\u00e9ponses \u00e0 toute r\u00e9clamation ou suggestion<\/li>\n
        • Enqu\u00eate annuelle de satisfaction<\/li>\n<\/ul>\n

          Les r\u00e9sultats de l\u2019enqu\u00eate annuelle sont analys\u00e9s afin d\u2019identifier les points d\u2019am\u00e9lioration et de mettre en \u0153uvre des actions correctives document\u00e9es.<\/p>\n

          Notre \u00e9quipe qualit\u00e9 suit chaque retour client pour garantir une am\u00e9lioration continue du service.<\/p>\n

           <\/p>\n

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          Conditions d’activit\u00e9Nos prestationsNos prestations de services \u00e0 la personne Demandealisa.com est une plateforme de services \u00e0 la personne d\u00e9clar\u00e9e conform\u00e9ment \u00e0 l\u2019article L.7232-1-1 du Code du travail. Nous proposons des prestations relevant des activit\u00e9s mentionn\u00e9es \u00e0 l\u2019article D.7231-1 du Code du travail, notamment :En mode prestataire et mandataire :\u2022 Entretien de la maison et travaux […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-246","page","type-page","status-publish","hentry"],"yoast_head":"\nConditions d'activit\u00e9 - Demande \u00e0 Lisa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/demandealisa.com\/?page_id=246\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions d'activit\u00e9 - Demande \u00e0 Lisa\" \/>\n<meta property=\"og:description\" content=\"Conditions d'activit\u00e9Nos prestationsNos prestations de services \u00e0 la personne Demandealisa.com est une plateforme de services \u00e0 la personne d\u00e9clar\u00e9e conform\u00e9ment \u00e0 l\u2019article L.7232-1-1 du Code du travail. 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